Know who's coming
Invite guests to share their plans and preferences before arrival, with a welcome that carries your property's name and personality.
Withinstay / Hosts & hotels
Withinstay for hosts & hotels
A welcome that feels personal, before guests even arrive. Bring their plans, questions and little extras together, so you can spend more time looking after them.
Make them feel expected
The thoughtful details start with you.
An arrival time. A dietary preference. A question answered before the journey. Small things that help a new place feel familiar.
Be easy to reach
Keep useful stay information and a way to message your team close at hand, so guests know where to turn.
Less chasing, more hosting
Keep guest details, conversations and requests together. Give your team more context for the next conversation.
More to remember
A little local care. A richer stay.
A restorative massage after a long journey. A hire-car offer for a day exploring. Bring your chosen local people and partners into the stay, with requests your team can help arrange.
Service requests are subject to confirmation. Car hire is booked with the partner. Live guest payments and provider payouts through Withinstay are not yet available. Bookings and income are not guaranteed.
Meet the provider experience
Remember the person
The next welcome can feel even more personal.
Keep the preferences guests choose to share and the feedback they leave. Give your team something thoughtful to build on when a familiar name comes back.
Collect details with permission, respect guest privacy, and ask separately before sending marketing messages.
Places & people around the stay
Rooted in real hospitality.
Ora Retreat is part of the Withinstay story. A personal welcome in Queenstown and Whangarei, with local care and recommendations that reach beyond the room.
Ora Retreat
Queenstown & Whangarei, New Zealand
Meet Ora RetreatEzi Car Rental
For the days that take guests a little further.
Explore EziQueenstown Car Rental
A host-nominated option for exploring the region.
Have a place to share or a service guests would love?
Join as a hostA place in your working day
Start with what matters to your guests.
Can I keep the booking system I use?
Yes. Withinstay sits alongside your booking system, rather than replacing it. Hostaway is supported; ask us about your setup before relying on a connection. You can also start with a guest arrival form on its own.
Can I bring people I already work with?
Yes. Invite your own massage providers and share offers from your chosen local partners. You decide who belongs in your guest experience.
Do guests need another app?
No. Guests can open their stay link in a browser to share arrival details, find useful information and get in touch.
Your place, your welcome
Make room for more hosting.
Start with your property and the details you want guests to share. Bring in your local people when you are ready.