Host console

Backend dashboard for operators and integration setup.

Create host account

Start the operator tenant, choose the first connection and move into the guided pre-arrival link, internal data and backup setup flow.

Creates the host account and owner user
Creates Withinstay as the system of record
Queues optional Google Sheets backup setup
Keeps API credentials out of the public interface

Step 1 of 4

Map the host workspace

Set the owner, property footprint and operating model Withinstay should organize around.

Next

Branding info

Why this matters

This becomes the account spine: the host record, property workspace, default locale and the context every connection will use later.

Outcome

A dashboard workspace that knows who owns it, what property it serves and how guests usually arrive.

1Account

Owner profile

Name, email and workspace owner for the host tenant.

2Workspace

Property footprint

Property name, count, type, website and location.

3Context

Operating model

Booking mix, guest type and how the team works today.

Connection walkthrough

These slides become the operator onboarding path once authentication and message-template delivery are wired in.

Review connection settings
1

Business info

Capture owner, property, location, booking model and operating context for the host workspace.

2

Branding info

Set guest-facing brand name, colors, tone, form slug and pre-arrival form copy.

3

Connections

Select the channels and tools around Withinstay: Resend, Sheets backup, WhatsApp, OTA templates and PMS enrichment.

4

Capabilities

Choose the product segments the host wants: intake, add-ons, messaging, channel templates, backups and fulfilment.

Choose first flow

The walkthrough adapts based on whether the host is creating a form, enabling a backup export, authorizing a message tool, or copying a link into an OTA template.

Withinstay dashboard data

Native tenant database with role-controlled dashboard access

Create the host account and property workspace.

System of record

Hosted pre-arrival forms

Withinstay hosted branded links

Create a host account and property slug.

Native core

Resend

Server-side API key with verified sending domain

Create a Resend account or add Resend from the Vercel Marketplace.

Email backbone

Airtable

Manual import/export research only; not a customer data store

Keep canonical guest and order data inside Withinstay.

Not primary

Google Sheets

Google OAuth 2.0 or service account for host-owned backup sheets

Create or select a host-owned Google Sheet.

Optional backup

Gmail

Google OAuth 2.0 with Gmail API scopes

Create a Google Cloud project and OAuth consent screen.

OAuth app needed

WhatsApp

WhatsApp Business Platform Cloud API

Create Meta app and connect a WhatsApp Business Account.

Business setup

Airbnb message templates

Host-managed Airbnb scheduled quick replies

Generate the Withinstay form link for the listing or property.

Template delivery

Booking.com message templates

Host-managed Booking.com extranet/Pulse messaging

Generate the Withinstay form link for the property.

Template delivery

Hostaway

OAuth 2.0 client credentials

Collect Hostaway account ID and client secret from the host dashboard.

Credential-ready